Use the Same Voice

Use the Same Voice

Posted on May 24, 2018

When a business sounds the same in all its communications (eg: email templates, website content, staff profiles, social media, marketing, flyers, etc.) it creates a consistent experience for clients. This is because at every point of interaction they know exactly who the business is, what it does and what it stands for, which reinforces the […]

Prompting for Referrals

Prompting for Referrals

Posted on Mar 28, 2018

It can sometimes feel a little awkward to ask others to promote your business so here are some easy ways to do it. Put it in your communications When you’re communicating with clients no doubt you’ve probably also added them to your mailing list and are regularly emailing them information. If this is the case […]

Preparing to Achieve Your Goal

Preparing to Achieve Your Goal

Posted on Feb 12, 2018

When it comes to achieving a goal whether it’s personal, professional or sporting what you do to prepare yourself can make all the difference to your success. And whilst developing good strategies and working through these consistently will help achieve your goal, it’s also important to ensure that you’re properly prepared in other areas. Here […]

Office Decluttering Tips

Office Decluttering Tips

Posted on Dec 19, 2017

If you need to declutter your workspace in readiness for the New Year but just can’t face the idea of the huge amount of work it might involve then here are a couple of quick ways to make an impact quickly. Clear out multiple files During the process of updating electronic documents we can sometimes […]

Change Your Routine

Change Your Routine

Posted on Nov 13, 2017

One of the simplest ways to discover better ways to do things is to change your usual routines. Doing this can often help highlight some new ideas and approaches that can benefit you in all areas of your life. Here are some of the areas to focus on: Your daily routines Most of have specific […]

How Well Do You Respond?

How Well Do You Respond?

Posted on Oct 4, 2017

How well we respond when people contact us can influence their impression of our business, whether they will return to purchase goods or services in the future and what they may share with others about the experience. And although a business may be very good at this generally there are some situations where the level […]

Perfecting Your Processes

Perfecting Your Processes

Posted on Aug 29, 2017

When there are thorough processes for everyone in a business to follow it will ensure consistency, save time, proactively manage any potential risk factors and adds value to the business. And whilst you may have already documented certain processes in your business there may also be some items or areas you haven’t considered. 1. Ways […]

Surprising Benefit of Social Media

Surprising Benefit of Social Media

Posted on Jul 24, 2017

Social media is very useful for establishing and maintaining business relationships and spreading awareness of who you are as a business and what you offer. However, have you ever considered using it as tool for developing and refining your brand? Here are some suggestions for using it for this purpose: Post regularly Simply by posting […]

Mid Year Audit

Mid Year Audit

Posted on Jun 23, 2017

Now that we’re at the halfway point of the year it’s a good idea to take some time to check in on everything. And this doesn’t just apply to your business or professional goals, it’s also about checking in on every aspect of your life. So grab a coffee, sit down, turn off the phone […]

How to Say Thank You

How to Say Thank You

Posted on May 16, 2017

Saying thank you is something we do professionally and personally to acknowledge the important people who support us. I’m sure you’re already aware of the need to say thank you every time people do something nice for you, however, on some occasions you may also choose to show your appreciation with a gift. A gift […]