Maria took me on a journey that rebuilt not only my business and it’s structure but enabled me to redefine my role, goals, purpose and direction in life. Can’t thank her enough.
Larni Dupuy – Personal Mortgage Adviser – Smartline
Maria’s coaching has guided my transition into a new industry and given me the confidence I need to succeed in business. Without this coaching, I dare say I would not be on the same path as I am on now and could indeed have found myself out of my dream industry.
Matt Jukes – Personal Mortgage Adviser – Smartline
I needed a “health check” on how I was operating my business. I approached Maria off my own bat, but with a sense of reluctance, which I’m pretty sure she picked up on in the first few minutes.
Maria helped me confirm some things that I already knew about myself and my business. Most importantly she helped me address what was holding me back and then put some systems and procedures in place to make things happen in a consistent and ongoing way.
I have recommended Maria to others already because she helps you achieve tangible outcomes.
Mark Ellard – Personal Mortgage Adviser – Smartline
I wanted to write to you to say a huge thank you for the time and effort you put into our coaching sessions. The improvements in my business have been quite profound as a result and this is largely due to your coaching style.
Rather than simply telling me where I could make improvements you helped me to identify those areas myself and then assisted me in finding solutions that were suitable. This means the improvements we have made are both more meaningful, and more sustainable.
The benefits of this have also flowed over into my personal life. By helping me to manage time better I now complete my workloads faster giving me extra time each day to focus on family. Thanks again and I look forward to catching up again for more fine-tuning.
Drew Hancock – Personal Mortgage Adviser – Smartline
Maria helped tailor my marketing strategies to best suit my personality and business needs, she asked all the right questions to get to know me better and achieve the best results. Maria was very helpful and was always available to answer any queries I had.
Michele Rechichi – Personal Mortgage Adviser – Smartline
I recently completed the 12 week business coaching program with Maria Ramsay, I must say as first I thought geez 12 weeks is a long time but in reality the time flew. During this period Maria tested and challenged my thinking about how I want to run my business,
she set me tasks and challenged me to go outside my comfort zone whist keeping me accountable for my actions. She also challenged me on a personal level outside of work.
The result of this process has been profound I know have more confidence to try new concepts and more importantly the believe in my own skills to value add to not only customers but business partners. If you are sitting on the fence and don’t know if you want to give the program a go I say commit you will find things out about yourself and ultimately improve not only for your business but more importantly for your individual self.
Gary Liebregts – Personal Mortgage Adviser – Smartline
Maria has been a brilliant asset to myself and our business since 2015. She is very supportive and is always there at the drop of a hat with any complications or help that I have needed whether personal or for business.
I have gained so much from our meetings in not only organising my daily tasks but also the day to day running of my business, changes in my personal life and any big decisions I have needed to make. She has helped with our website and also given her input into rebranding our business with the right colours and look. She has become a great friend whom I value very much.
Melanie Watts – Owner – Cape Events
I cannot recommend Maria highly enough. After finding out about the business coaching opportunity through Smartline I was excited to commence the 12 week journey and what has resulted has far outweighed my expectations!
Maria genuinely cares about you as a person and she has given me greater clarity in both my business and personal life and given me back the confidence to really feel I can achieve great things. I feel I now have a much clearer image of where I want to go and what I need to do to achieve it.
Without a shadow of doubt, undertaking the business coaching has been the best investment I have made and I recommend it to both new and established franchisees.
Ruby Kennedy – Personal Mortgage Adviser – Smartline
I am so grateful for the time I have spent with Maria. Not only have I regained my focus for my business, I have regained my way of life, including the relationships within it. Maria has helped me to understand that being happy personally will equate to success in my business.
And it has! Maria has not only been a brilliant business coach but a LIFE coach…….and a friend. I highly recommend Maria to anyone looking to improve their way of life, their thinking and reinvigorating their business.
Kerri Fuller – Personal Mortgage Adviser – Smartline
Maria Ramsay came highly recommended to us, when our business was going through a new phase. Maria continually provides us with the outside perspective and guidance that every company needs to keep them on the target. She is professional, patient, trustworthy and thorough.
Katie Byrne & Caris Byrne – Katie Byrne Settlements
It is with great pleasure that I recommend the services of Maria Ramsay. I commenced my coaching journey with Maria in August 2012 and have continued since. It continues to be so beneficial to take time out of my business to re-assess and adjust direction, free from the ongoing demands and distractions, even for just that time we meet.
The ongoing support provided by Maria has not only directly correlated to measurable improvements in my production but also allowed me to view my business from a “lifebalance” perspective. I will continue to be guided by Maria into the future…..
Harrie Swanson, Principal – The Mortgage Gallery – Alliance
I can honestly, without doubt, say that if I hadn’t completed coaching with Maria for the last 12 weeks I would not be in the position I am today.
She showed me the importance of having a ‘plan of attack’ and spending some time really developing strong foundations with my business plan. Her non-judgmental eye for detail made me question how I wanted to be portrayed as a broker and gave me the confidence in the marketing material I was producing and the confidence in moving forward with time management, communicating with clients, educational development and much more.
The most surprising thing for me was, I expected all of the above points to be the only benefit of the coaching and even if it was, I would have been 100% better off! However, the most beneficial part of the whole experience was simply chatting to Maria about how work and life fit together, she has a beautiful way of allowing you to open up and gives you a different perspective of looking at situations or thoughts, and for someone who is quite private I found myself sharing and working on aspects of my life that I didn’t even realise needed working on.
Thank you Maria, for everything, words don’t do enough justice, I will be recommending you to everyone!
Nicole Ridge – Personal Mortgage Adviser – Smartline (Busselton)
In 2013 I commenced a new mortgage broker franchise as a return to work after a 7 year hiatus raising my young children till they were school age.
Well to say I agree with that is an understatement. Throw away every pre-conceived notion you have about “business coaching” and get ready to become the new improved, highly motivated, self confident you with Maria’s incredibly nurturing and individual approach. Maria has helped me to become so efficient that not only have all my previous “burdens” become an easy load, but I have commenced a new journey in my approach to work, life, health, education, and fun.
Thank-you Maria…you know I mean that from the bottom of my heart.
Angie Vandyke, Franchise Owner – Smartline Personal Mortgage Advisers
I had briefly met Maria at a PD day a year or so ago and was going through a fairly tumultuous time in my personal and family life (stuff that is out of your control but that you get handed and you just have to deal with) so had resisted going on to her program until I felt that I was in the correct ‘head space’, given that I was thinking “business coach” and the last thing I felt like handling was a lecture on how to run my business, albeit that I needed it!!
The revelation for me was that in reality the focus, my focus, was probably 80% personal and 20% work. In doing this all aspects of my life started to take on a more positive outcome and it started to become obvious to me (Maria already knew) that my two lives, personal and work, were totally connected and when working on improving one area the outcome had a positive bearing on the other.
I would sincerely recommend to anyone to take up one of Maria’s coaching programs as the experience I am sure will be both enlightening and rewarding on all sorts of fronts as it was for me.
Peter Camplin, Principal – The Mortgage Gallery – Busselton
I began working with Maria in February 2013. I sought her skills after I had made the transition to running my Mortgage Broking business from home.
We spent a lot of time discussing my existing Marketing ideas, and together developed some new ones that are already providing me with new business. Maria used all of these ideas to create a Marketing plan that is streamlined and suits my work style.
Maria made me accountable, giving me certain tasks I needed to complete before each meeting. Consequently I now make myself accountable every day for the things I need to get done.
Maria has provided me with the confidence to know, how I have restructured my business is working and will continue to work into the future.
Maria, thanks so much for your expertise, for providing me with clarity, but mostly for making me realise I need to work smarter, not harder, and to reward myself and my family for the effort. Maria you are awesome!!
Craig Forsyth, Principal – The Mortgage Gallery
“When the student is ready, the teacher will appear” is a proverb attributed to Buddha, so maybe I was destined to meet Maria Ramsay.
Good health, a loving wife, three well-adjusted kids, a business that always managed to pay the bills. Despite this, I always thought I was capable of much more. I could run a better business, I could be a better Dad and husband, I could be a better friend, I could be wealthier, I could be happier. I could do all these things, but how?
That first recording was by business coach Stephen Chandler and it got me thinking, ‘Where would I be in 10 years?’ With this thought motivating me, I developed an insatiable appetite for learning and undertook to continue reading, listening and learning. This selfimprovement journey was one I had started in my life several times previously. Unfortunately on those occasions, my initial enthusiasm slowly started to dissipate and before I knew it, I had returned to my negative, unproductive habits. Was this time going to be different? Who knew?
Around the middle of 2012 I actively started searching for a business coach. I made contact with several here in Perth as well as one in the USA; however I made no commitment to any of them. In July of 2012, I attended a training day for my business group. Maria happened to be there and gave a 5 minute speech explaining her approach to coaching that made me smile. “Wow” I thought, as the above mentioned Buddha Proverb occurred to me.
Our first session together was on the 17th of August 2012. My initial motivation was to improve my business and increase the amount of money I was earning. It happened. I can say that my income increased by over 30% in the ensuing financial year. It was my best year ever!
As time went on, the focus moved away from my business on to more about living a complete life. Maria was able to help me decide what is important to me and focus on those things in life that will bring me happiness. Through her personality profiling, she also helped to decipher why I do the things I do which gave me the stark realisation that even my perceived strong points, such as my determination and newfound discipline, can be weaknesses if applied in excess. The key to a happy life for me is Balance, something I continue to work on achieving daily.
As I write this in August 2013, Maria and I are still working together and my journey of fulfillment that started some 18 months ago is still going strong. I thank Maria for this and look forward to the next 10 years of my life with untempered excitement.
I whole-heartedly recommend Maria Ramsay to anybody looking to improve their business and their lives.
Darren Green, Principal – The Mortgage Gallery (Byford)
When starting my new company, Maria’s advice was invaluable in helping to create my marketing flyers. Within 2 months of officially launching my business, my calendar is rapidly filling and is only a few hours short of reaching my target hours.
I highly recommend Maria as a business coach and I will be calling on her services again when I am ready to take my business to the next stage.
Naomi Glasson, Owner – Gardening Gals
The benefits of coaching with Maria has far exceeded my expectations. Maria’s supportive and inspiring approach during the one on one weekly sessions leaves you in a positive frame of mind, well prepared to tackle any issues that may arise.
The monetary savings are great and I now have a much streamlined business along with the benefit of having a very supportive person available that also wants to see my business grow. I have found by having Maria as a coach I have even freed up a little more personal time for myself and family and would strongly recommend Maria to anyone wanting the benefits of a business coach.
Chris Iannello, Franchise Owner – Smartline Personal Mortgage Advisers
Many thanks for a well structured and enjoyable 12 weeks of coaching. The coaching has enabled me to think outside the box. Having implemented strategies/action plans and goals enabled me to refocus my business and personal life.
Kim Allsop, Franchise Owner – Smartline Personal Mortgage Advisers (Dunsborough)
I have just completed a 3 month business coaching session with Maria and to sum it up briefly it has changed everything – the way I think, the way I organise my time, my procedures and my approach to life.
I highly recommend Maria’s services to anyone who wants to take both their business, and themselves, to the next level. It’s the best investment in yourself you’ll ever make.
Rebekah Carey, Franchise Owner – Smartline Personal Mortgage Advisers
Maria has been coaching Smartline franchisees since 2008, after completing training with Results Coaching Systems. During her time as a staff member she coached a number of our franchisees and the feedback we received about her coaching was outstanding.
The feedback from the franchisee’s who undertook the coaching was all positive and we certainly noticed significant performance improvements during the program.
Once Maria commenced her own business we were pleased to continue using her coaching services, as she has proven her ability to produce tangible results with Smartline franchisees. It’s also pleasing to see that franchise owners who have experienced the success of their initial coaching sessions have returned to Maria’s coaching program to work on new areas of their business.
Coaching is a vital part of the support we offer in Smartline, as it is a valuable tool for growing and supporting an individual’s business. It is therefore important for us to have business coaches who are professional and dedicated to seeing our franchisees succeed in their business. I can highly recommend Maria’s coaching services as I have seen the results and heard the positive feedback from our franchisees.
Joe Sirianni, Director – Smartline Personal Mortgage Advisers
Through my Franchisor I was provided the opportunity for Business Coaching. My business was at the stage that required stimulation, refocusing and a basically an all-round overhaul.
Maria was able to listen effectively and consolidated my ideas into concise goals. I was led progressively and positively in a manner that was not intrusive to my normal day to day activities, resulting in an environment that is now motivational and enjoyable.
Thank you Maria for taking the time to assist me and my business.
Todd Haffner, Franchise Owner – Smartline Personal Mortgage Advisers
Maria is the best thing that has happened to my business. She has helped me more than double my income in the last 12 months. I believe that what makes her business coaching so successful is that she really cares and wants to see you succeed.
I had a vision of where I wanted to be in the future. I knew I wanted to have a very successful business generating a considerable income and have more time to spend with family but had no idea how to. I had all these ideas but no idea where to start and consequently I wasn’t really achieving anything.
This is where Maria was invaluable. She helped me materialise all those ideas and strategies and organise them in a manner that made them achievable. We set goals and action plans on how to achieve them. In some cases, with her extensive business experience and qualifications she also helped me come up with more effective business strategies.
What Maria also does well is makes me accountable. I would have these targets or action plans to achieve and she would follow up to confirm that I had. I really do feel bad if I don’t because it’s not just me that I’m letting down, I feel that I am letting her down also. Consequently I get things done and I achieve my goals. What a great feeling it is when you do. It makes you want to get on to the next stage and achieve the next goal.
The biggest lesson I learnt was not to look at myself as a Mortgage Broker but as a business owner. For me thinking of myself as a Mortgage Broker I had the mentality that I needed to do all the work. That I had no choice but to be stuck behind a desk and computer dealing with banks all day long. It was like I was a bank employee. As a business owner I could immediately see that this didn’t help me grow my business. I needed to spend the time networking or speaking to existing and potential clients and referral sources. This is where the money is! You tell me which time is better spent; playing a game of golf with valued referral sources to strengthen your relationships or sitting on hold to banks for half a day to get updates on the progress of loan applications?
Maria showed me how to achieve this through better time management, utilisation of technology and researching the benefits of additional man power eg employees. My concern with some of these strategies was the cost. These concerns quickly diminished once I saw the returns and value I was getting.
To be successful in life, not just at your job or business you need to work smarter, not harder. Maria is the person that taught me this and has helped me achieve my success to date. I have much more to achieve and will continue to use Maria in my quest. Look at the top sportsman in the world. They may be number 1 in their sport but they all still have coaches to keep them there and improve.
Simon Hassett, Franchise Owner – Smartline Personal Mortgage Advisers
Hi Maria, Thank you for the last 12 weeks of coaching. I found it rewarding and it enabled me to re-focus my energies on achieving goals I had set for myself both in the work space and at home.
George Christo, Franchise Owner – Smartline Personal Mortgage Advisers
Hi Maria, I actually got a fair bit out of the coaching as it: – forced me to focus on itemised areas of my business rather than the “piece meal” method that I was doing before.
Rory Sievwright, Franchise Owner – Smartline Personal Mortgage Advisers (Mandurah)